It's difficult to convey terrible news in medicine. Communication skills, understanding, and empathy are all necessary of a psychotherapist. Communication has both verbal and nonverbal components. Different people require nonverbal communication in different ways, depending on their cultural and religious beliefs. Breaking bad news to an ethnically varied population is challenging when there are cultural, religious, and linguistic barriers. The National Health Service was established in 1948. Ethnic minorities made up only 0.2 percent (53,000) of the total population. Health-care workers and their patients shared comparable cultural backgrounds at the time. According to the 2011 census, the ethnically varied group has expanded to 14 percent (2 million) of the population in England and Wales. White British people made about 86 percent of the population. Asian "groups" (Pakistani, Indian, Bangladeshi, and other) made up 7.5 percent of the population, with black groups accounting for 3.4 percent, Chinese groups 0.7 percent, Arab groups 0.4 percent, and other groups accounting for 0.6 percent. In the year 2050, this figure is predicted to rise by 20%–30%. As a result, it is critical for a doctor working in the UK's National Health Service to be prepared to cope with patients from many cultures, faiths, languages, and religious views. In a supportive setting, bad news should be delivered clearly and in simple, but not blunt, terms to a patient. In this paper, I've explored the many obstacles and issues that come with communicating with these patients, as well as the tools and ideas that are available to help them get better care. Unfortunately, because each patient should be handled as an individual, no single technique can be applied to all, and as a result, different aspects of each consultation are weighted differently. As a result, in order for professionals to be more accommodating of their patients, hospitals must acquire cultural and religious knowledge. This will not only improve the patient's experience, but it will also boost the satisfaction of the medical staff.
Author(S) Details
Salma Naseem
The Breast Unit, Department of Surgery, Yeovil District Hospital NHS Foundation Trust, Yeovil, UK.
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