The standard of living has increased in recent years as a result of considerable technological advancements in practically every sphere. The introduction of new technologies, advanced machinery, and equipment, particularly in the healthcare sector, has greatly simplified the diagonalizing process. The detection and correction of numerous disorders was made possible thanks to smart approaches used in medical applications. This project will look at how artificial intelligence may be used to improve patient experience across the healthcare business, with a focus on the outpatient (OP) segment. According to industry statistics, 88 percent of patients are willing to switch healthcare providers at any time. According to a 2018 study by The Beryl Institute, 91 percent of patients believe that patient experience is extremely or very essential, and that it influences their healthcare decisions.
Author (S) Details
Balagopal Ramdurai
Door 15, PLot #5 Lakshmi Street, Santosh Nagar, P&T Nagar Madurai, Tamil Nadu- 625017, India.
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