Professionalism, as one of the essential characteristics in health care provision, is discussed from the perspective of the patient. Professionalism is described as the practise of companies and employees adhering to specific norms in order to maintain positive relationships with their customers. This paper discusses patients' rights as well as health care providers' ethical responsibility to enhance patient satisfaction.
Methods: This is a short-term study with the potential to affect change in health-care institutions across the country. This material was compiled using handwritten documents and daily notes from patients. This article was additionally supported by internet searches based on medical literature.
Results: Unprofessional behaviour indicated a violation of the patient's rights. For example, making false representations on a normal court order to guarantee medication compliance. Despite the dangers that such actions entail. As a result of the lack of professionalism, the norm became verbal abuse and fraudulent claims on patients' daily records to justify a prolonged hospital stay and waste of health dollars.
Patient received a little more attention after reports to the ethics and grievance committee. Certain privacy rights, however, were nonetheless disregarded. Professionals who verbally attacked patients were remained on the ward with little change in their privacy invasion.
Conclusion: The board of ethics and grievance committee must meet on a regular basis to assess these institutions and their actions regarding violations of patients' rights. Documentation of the committee's activity is critical for bringing about change that improves human life quality. Lack of rapid response to unethical or unprofessional behaviour, like as that found in the institution discussed in this research, has been shown to lead to additional professionals mirroring these unprofessional actions as if they were normal, with patients bearing the brunt of the consequences. As a result, patients' and the health-care system's well-being suffer.Author(S) Details
Afolami (Fagorala) Omolayo
Department of Molecular and Cell Biology, University of California, Berkeley, USA.
View Book:- https://stm.bookpi.org/RDMMR-V6/article/view/4514
No comments:
Post a Comment