Globalization, digitization, and the rapid advancement of technology have made supply chains more complex than ever. Because of the complexity, many organizations have had to outsource their warehouse activities to Third-Party Logistics service providers. To manage in-house logistics services, they deploy automation solutions and tools such as warehouse management system (WMS) software. However, research into third-party logistics (3PL) and WMS has been limited thus far, particularly with regard to WMS and its sustainability-supporting aspects. High-level decision-makers have recently become more interested in large-scale outsourcing, particularly in terms of overall sustainability. This systematic mapping-based study examines the current state of the art of academic literature on WMS and its intersections with sustainability-related topics. As a result of the work's narrow focus, only a small group of 22 studies were found to add value to the topic, opening up new research opportunities in this area. The majority of the studies (13 in total) were journal articles rather than conference papers (9). The most frequently used keywords in these studies were related to WMS, ICT, and sustainability. Warehouse operations and technology The content-based analysis uncovered five major thematic areas: WMS concept development, optimization and improvement, the Internet of Things (IoT) and Industry 4.0, safety, and sustainability. Surprisingly, only one publication was entirely dedicated to WMS and indices based on the triple bottom line approach. The study did not take into account WMS functions or WMS sustainability features. The remaining studies focused on sustainability primarily from a safety standpoint. Based on the findings of this study, it is concluded that there are significant opportunities for further research in WMS and sustainability.
Author (s) DetailsDaria Minashkina
Lappeenranta–Lahti University of Technology LUT, School of Engineering Science, Yliopistonkatu 34, 53850 Lappeenranta, Finland.
Ari Happonen
Lappeenranta–Lahti University of Technology LUT, School of Engineering Science, Yliopistonkatu 34, 53850 Lappeenranta, Finland.
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