The objective of the present study is to assess the
expectations of the learning culture of Texaco and the role of learning
cultures in achieving organisational transformation. The study also discusses
national and non-national respondents working at Texaco's Neutral Partition
Zone facility between Saudi Arabia and Kuwait. Using a survey focused on the
3-point Likert scale, the analysis used mixed research design. The
questionnaire was intended to examine the conduct of employees and
organisational support, while personal interviews were performed to examine
employee knowledge of the models of learning organisations. Important employee
engagement levels (p-value 0.049), dedication (0.068), creativity (p-value
0.033) and input (0.025) were shown in the study. Whereas, the findings of the
interview showed that workers had a greater level of knowledge of
organisational learning models. However, in order to learn how to apply these
models, they requested training sessions. These findings also explained that
after Chevron 's acquisition, Texaco has developed into a creative and culturally
diverse company. The study has therefore concluded that Texaco, through its
knowledge management (KM) programmes, uses knowledge sharing learning models.
The present study guides managers to become acquainted with the
process-oriented business culture and issues related to its functional
consequences, as higher levels of maturity of business process orientation
contribute to better organisational results.
Author (s) Details
Dr. Shafi F. Al Dousari
UK Open University, UK and Arab Open University, Kuwait.
View Book :- https://bp.bookpi.org/index.php/bpi/catalog/book/276
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