A Finite Capacity Single Server Queuing System with Encouraged Arrivals and Reverse Reneging with Controllable Arrival Rates | Chapter 8 | Research Updates in Mathematics and Computer Science Vol. 5

In this paper, a finite capacity queueing model, encouraged arrivals, and reverse reneging customers with controllable arrival rates are considered. The term encouraged arrivals emerged from the situation that a system experiences after the release of offers and discounts by firms. Encouraged arrivals are a new addition to existing customer behaviour in queuing theory. The steady state solutions of system size are derived explicitly. The analytical results are numerically illustrated and relevant conclusions are presented.

Author(s) Details:

Premalatha S.,
Cauvery College for Women, Trichy-18, India.

Sasikala S.,
Cauvery College for Women, Trichy-18, India.

Subha T.,
Cauvery College for Women, Trichy-18, India.

Please see the link here: https://stm.bookpi.org/RUMCS-V5/article/view/14329