An Accessibility Evaluation of the Indian Banking Websites Applying Multi-Tools for Visually Challenged Users | Chapter 5 | Scientific Research, New Technologies and Applications Vol. 7

These days, a website is essential for communication, information gathering, and other daily activities. Web accessibility provides access to online information for a variety of users, regardless of their age, language, culture, physical state, or other characteristics. Global website accessibility continues to be a major concern for researchers and web developers. Numerous investigations have been conducted to evaluate the online accessibility of various websites. Banking websites are becoming increasingly popular these days because that's where learning starts. Examples are the Reserve Bank of India, UCO Bank, State Bank of India, Punjab National Bank, ICICI, and other banks are a few of these banks. Since the banking industry is very beneficial to people of all levels, it is imperative to visit those websites in order to gain accessibility. Website accessibility has been assessed using many tools and the W3C standard guidelines. A multi-tool accessibility analysis of banking websites is presented in this paper. Additionally, a comparison of five accessibility tools using thirteen different parameters is provided. In this study, five evaluation tools—EvalAccess2.0, Run FAE, TAW, Tenon, and Hera—are used to evaluate 25 banking websites. These programs provide us with the accessibility position findings of a subset of websites based on the Web Content Accessibility Guidelines (WCAG 1.0 and WCAG 2.0.) It was noted that employing the accessibility features on specific websites is necessary. This essay offers some recommendations for improving these websites' accessibility.in order to ensure that a larger audience may easily access the information and services offered by these websites. According to the performance review, the websites need to be enhanced in order to be available from anywhere in the world.

 

Author (s) Details

 

Chinna Rao Kurangi
Department of CSE, GITAM University, Visakhapatnam, Andhra Pradesh, India.

 

S Venkata Lakshmi
Department of CSE, GITAM University, Visakhapatnam, Andhra Pradesh, India.

 

B.M.Sowjanya
Department of CSE, KL University Vijayawada, Andhra Pradesh, India.

 

Jayasree Pinjala
Department of CSE, Chaitanya Engineering College, Visakhapatnam, Andhra Pradesh, India.

 

James Stephen Meka
Ambedkar Chair Professor, Andhra University, Visakhapatnam, Andhra Pradesh, India.

Ravi Kumar Tammineni
Department of CSE, AITAM, Tekkali, Andhra Pradesh, India.

 

Nitalaksheswara Rao Kolukula
Department of CSE, GITAM University, Visakhapatnam, Andhra Pradesh, India.

 

Please see the book here:- https://doi.org/10.9734/bpi/srnta/v7/2975