India is a developing nation with the second largest
population in the world and the healthcare system in India still growing.
Violence against healthcare professionals or other medical fraternities hardly
made any news or was hardly discussed a few years back in India. Healthcare and
related professions have been identified as occupations associated with high
levels of risk and stress. This has brought hazardous impacts not only on
healthcare professionals' mental and physical health but also on their abilities
to cope with rising demands on the job. The study was done in a tertiary care
corporate hospital in New Delhi, India. All the data was collected from 157
healthcare personnel (doctors, nurses and allied staff). A structured
questionnaire was made and given to the participants to record their responses
online or in person. The majority of the participants responded that they have
faced angry/shouting and verbal abuse from patients/ attendants. There are many
reports of violence against doctors, which can sometimes be grievous and also
fatal all across the world and also from our Indian subcontinent too. This
study article focuses on whether the healthcare professionals in the tertiary
care hospital feel safe in their workplace, the burden they face on the work
front and the knowledge of healthcare professionals about the Indian Epidemic
Act Ordinance 2020. This study also highlights the work-related stress that is
faced by all healthcare professionals. The professionals must train
himself/herself in anxiety alleviation techniques, reduce waiting hours to see
patients, explain the condition of the patient to the attendant individually to
avoid any conflict at later stages, keep in mind the financial status of the
patients, and take help from seniors whenever needed.
Author(s) Details:
Surjeet Acharya,
Max Super Speciality Hospital, Shalimar Bagh, New Delhi, India.
Please see the link here: https://stm.bookpi.org/ANUMS-V6/article/view/13355
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