Aims: The purpose of this study is to ascertain how the Dhanturi Group of Hotels Pvt Ltd's employee relationships are affected by good communication skills.
Study Design: A descriptive study was conducted among randomly
selected respondents.
Place and Duration of Study: The research took place within
Dhanturi Group of Hotels Pvt Ltd.
Methodology: The study included 125 individuals, aged between 20
and 35, 80 of whom were men and 45 of whom were women. investigated how
communication behaviors affect employee relationships using a descriptive
research methodology. Surveys, interviews, and focus groups were conducted with
a representative sample of 125 workers from a variety of departments to gauge
opinions about communication methods and levels of trust. While the goal of
qualitative analysis was to find important themes in employee experiences,
survey data analysis attempted to identify trends.
Results: There are statistically significant positive associations
between employee relationships and sharing, transparency, and trust, according
to an analysis of correlations among key factors related to positive employee
relationships through effective communication. The Pearson correlation
coefficients for these relationships ranged from 0.117 to 0.294. An R-value of
0.860, which suggests that these communication behaviors account for 74% of the
variance in employee relationships, and an Adjusted R Square value of 0.733,
which indicates a good model fit, validated the strong positive relationship
between the independent variables (sharing, transparency, and trust) and the
dependent variable (employee relationships).
Conclusion: The study emphasizes how crucial it is to promote
openness, confidence, and a sharing culture in communication methods in order
to improve healthy employee connections. Transparency was found to be the
strongest predictor, followed by trust, and sharing, and these findings provide
insightful information for organizations looking to create focused strategies
to foster a collaborative and supportive work environment. These findings also
suggest possible areas for future research into interaction effects and
contextual factors.
Author
(s) Details
Monica.
M
Acharya Institute of Technology, Bengaluru, India.
Suhas
Patel
Acharya Institute of Technology, Bengaluru, India.
G.
Ramanaiah
Presidency University, Presidency School of Management, Bengaluru,
India.
Channakeshava
H C
BMSIT, Bengaluru, India.
Bhavya
V M
Acharya Institute of Technology, Bengaluru, India.
Please see the book here:- https://doi.org/10.9734/bpi/mono/978-93-48859-98-3/CH21
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