The chapter discusses the compliance and enforcement
processes of the National Building
Regulations of South Africa. These processes are
administered by the National Regulator for
Compulsory Specifications (NRCS) in terms of the
National Building Regulations and Building
Standards Act 103 of 1977 (The Act). The objective was
to investigate the how the business
processes by the NRCS have enforced Building Control
Officers at the Local Authorities nationwide to
comply with the safety of buildings for building
occupants or end-users. The investigation was largely
motivated by the high number of injuries, deaths and/or
human lives affected and reported due to
collapsing and defective buildings. It was a case study
based on disasters occurred and reported at
various Local Authorities, in private residential
homes, government-owned buildings, abandoned and
commercial buildings, such as shopping malls. This
study was conducted using discussions and
survey with affected stakeholders. The stakeholders
ranged from building owners, prospective
building owners and/or building occupants, built-environment
practitioners, Local Authorities’ Building
Control Officers and the Regulator. The relevant
information was gathered in an ethical manner and
for the intended study only. The empirical findings
revealed that there was a critical need for business
process review and strategy shifts that advance
objectivity and benefits to compliance, visibility and
awareness of regulatory process. The output is a
proposed re-design of NRCS business processes
that can effectively enforce compliance of the building
regulations of South Africa.
Author(s) Details
Michael Twum-Darko
Faculty of Business and Management Sciences, Cape Peninsula
University of Technology, Hanover and Tennant Street, District Six Cape Town,
South Africa.
Patricia Ntombizodwa Mazibuko
Faculty of Business
and Management Sciences, Cape Peninsula University of Technology, Hanover and
Tennant Street, District Six Cape Town, South Africa.
View Book :- https://bp.bookpi.org/index.php/bpi/catalog/book/241
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