Organizational Resilience, Innovation and Firm Performance in Hospitality Industry in Ghana: Moderating Roles of Social Ties | Chapter 4 | An Overview on Business, Management and Economics Research Vol. 7

This study examines the impact of organizational resilience on innovation performance and firm performance in the hospitality sector in Ghana. the study employed a quantitative research method - using data from key informants within the hospitality landscape, the findings indicate organizational resilience has a positive and significant impact on innovation performance. Innovation performance is particularly important in a rapidly changing business environment, where the ability to develop new products, services, and processes can give businesses a competitive edge.  Participants will be selected using a random sampling technique to ensure an adequate representation. Specifically, our results suggest that firms that develop resilience capabilities are more likely to engage in exploratory innovation, which involves developing new products, services, or business models that are not directly related to existing offerings. We also find that firms that invest in developing resilience capabilities, foster a culture of innovation, and focus on incremental innovations are more likely to achieve competitive advantage and long-term success. In addition, social ties appear to be particularly important for firm resilience. Using cross-sectional details from respondents in the hospitality landscape, the findings revealed there is a positive association between organizational resilience, innovation and firm performance. The relationship between organizational resilience and the firm performance had an R2 value of 0.238. These findings have important implications for managers in the hospitality industry in Ghana, as they highlight the importance of developing resilience capabilities to facilitate innovation and enhance firm performance in a highly uncertain and volatile industry.

Author(s) Details:

Lydia Asare-Kyire,
Department of Entrepreneurship and Finance, Kumasi Technical University, Ghana.

Owusu Ackah,
Jayee University College, Ghana.

Charles Akomea Bonsu,
Department of Entrepreneurship and Finance, Kumasi Technical University, Ghana.

William Ansah Appienti,
Department of Entrepreneurship and Finance, Kumasi Technical University, Ghana.

Please see the link here: https://stm.bookpi.org/AOBMER-V7/article/view/13011

Entrepreneurial Orientation and Resilience in SMEs: Exploring the Mediating Roles of Reconfiguration and Absorptive Capacity | Chapter 2 | An Overview on Business, Management and Economics Research Vol. 7

This chapter explores the interconnected roles of entrepreneurial orientation (EO), organizational reconfiguration, absorptive capability, and organizational resilience, particularly in the context of Small and Medium Enterprises (SMEs). This multifaceted approach addresses a notable gap in existing literature, where these relationships have not been simultaneously examined, especially in the SME sector. Two important research topics in management and organizational studies are entrepreneurship and organizational resilience. Although there may be connections among EO, organizational reconfiguration, absorptive capacity, and resilience, few studies—particularly those focusing on Small and Medium Enterprises (SMEs)—have looked at these connections concurrently. By investigating the mediating roles of organizational reconfiguration and absorptive aptitude in the relationship between EO and organizational resilience, this study fills this knowledge vacuum. The study findings revealed that entrepreneurial orientation dimensions have a significant and positive impact on organizational resilience. Highlighting EO's positive impact on resilience, the research emphasizes the critical role of an entrepreneurial mindset in adapting to market changes and seizing opportunities. It specifically underlines the mediating role of absorptive capabilities, indicating their importance in enhancing SMEs' resilience. While organizational reconfiguration showed no direct impact, the findings offer practical guidance for SMEs to focus on entrepreneurial behavior and invest in absorptive capacities, thereby contributing to economic growth and informing policies that support a more resilient SME landscape in Ghana. The results suggest that SMEs that are more entrepreneurial are better equipped to adapt to changes in the market, take calculated risks, be proactive, and seek new opportunities. The study provides considerable contributions to academic research in the fields of entrepreneurship and organizational resilience, especially in the context of SMEs. Its findings are academically relevant and offer practical insights for business leaders and policymakers, making it a valuable addition to the current body of knowledge.

Author(s) Details:

Lydia Asare-Kyire,
Department of Entrepreneurship and Finance, Kumasi Technical University, Ghana.

Owusu Ackah,
Department of Management and Public Administration, Accra Technical University, Ghana.

Charles Akomea Bonsu,
Department of Entrepreneurship and Finance, Kumasi Technical University, Ghana.

William Ansah Appienti,
Department of Entrepreneurship and Finance, Kumasi Technical University, Ghana.

Please see the link here: https://stm.bookpi.org/AOBMER-V7/article/view/13009