Effect of Mobile Banking on Financial Inclusion: A Study in the District of Darjeeling, India | Chapter 4 | New Advances in Business, Management and Economics Vol. 2

Financial inclusion ensures access to and use of financial services for an individual or a micro-enterprise. The problem of lack of access to the formal banking system is recognized as an important obstacle to financial inclusion that creates blockage not only to economic growth in general but poverty reduction in particular for any nation. In this modern era of technology, mobile banking seems to be the most innovative, feasible, and sustainable option to bring financially excluded people into the formal banking system, particularly in a country like India, where there are more mobile phones than people. The paper aims to analyse the effect of mobile banking on financial inclusion in the district of Darjeeling, West Bengal. The study is based on the primary data, collected through a structured questionnaire. The correlation test has been applied to analyse the data with the help of SPSS. The study finds that most mobile banking service users are satisfied and opined that mobile banking service assists in achieving financial inclusion in Darjeeling.

 

Author (s) Details

 

Jyotirmoy Koley
Darjeeling Government College, Darjeeling, West Bengal, India.

 

Please see the book here:- https://doi.org/10.9734/bpi/nabme/v2/4006

Exploring the Effects of Mobile Banking on Capital Structure of Commercial Banks in Kenya | Chapter 1 | New Innovations in Economics, Business and Management Vol.1

 Background: Kenya is one of Africa's fastest-growing economies, and it is ranked first in East Africa. One of the driving elements behind this achievement may be mobile money transfer technologies. The majority of Kenya's commercial banks are now moving toward a branchless banking system, allowing low-value transactions to be completed outside of banking halls in locally selected stores.

The purpose of this study was to look into the impact of mobile banking on the capital structure of Kenyan commercial banks.

Materials and procedures: A descriptive cross-sectional survey was used in this investigation. As of December 2015, the study population consisted of 43 commercial banks in Kenya. The study took a cross-sectional method with a descriptive survey research design. The research was conducted from 2010 to 2015. The secondary data set was compiled from the banks' audited financial statements, those filed with the Nairobi Securities Exchange, and the CBK annual banking survey reports. It was decided to conduct a survey of all 43 commercial banks. A census of all 43 banks was carried out. To aid with data analysis, the Statistical Package for Social Sciences (SPSS) version 21.0 was utilised, along with STATA software.

The quantity of loans provided, withdrawal volumes, deposit volumes, and the number of mobile bank users were found to be sufficient variables in describing the capital structure of commercial banks in Kenya. The coefficient of determination of 59.41 percent backs this up. The number of deposits was favourably and significantly related to the capital structure of commercial banks, according to the data. The amount of withdrawals was positively and significantly related to commercial bank capital structure, the amount of loans issued was negatively and significantly related to commercial bank capital structure, and the number of users was positively and significantly related to commercial bank capital structure.

As a result, commercial banks should focus their efforts on building excellent customer connections. Commercial banks should also make advantage of mobile technologies to expand their mobile banking services. The relationship between mobile banking and the capital structure of Kenyan commercial banks was studied using secondary data.

Author(S) Details

Musalia Kilasi Eric
Jomo Kenyatta University of Agriculture and Technology, P.O.Box 62000, 00200 Nairobi, Kenya.

Oluoch Oluoch
Department of Accounting and Finance, Jomo Kenyatta University of Agriculture and Technology, P.O.Box 62000, 00200 Nairobi, Kenya.

View Book:- https://stm.bookpi.org/NIEBM-V1/article/view/4373