Background: Job burnout is a common occupational mental health problem among primary healthcare workers (PHWs), which seriously hinders their physical and mental health and career development, reduces the quality and efficiency of medical services, and has an undeniable negative impact on social development. However, many issues related to job burnout among PHWs, such as prevalence, influencing factors, and intervention measures, have been studied relatively shallowly and debated extensively.
Objective: The primary objective of this study is to provide
a review of the past 5 years to examine the status of job burnout among PHWs
and its relationship with antecedent and consequence variables, as well as
effective intervention measures.
Methods: CNKI, MEDLINE, and PsycINFO were searched using the
keyword "primary healthcare workers + job burnout" and included
quantitative preliminary empirical studies (published in Chinese or English) to
analyze the relevant research progress.
Results: In this study, 49 papers were included. The
detection rate of PHWs in China is 16.6% to 92.8%, while the detection rate
abroad ranges from 30.0% to 52.9%. Excessive work pressure, inconsistent
values, low control over work, low decision-making freedom, negative social
atmosphere/support, and low returns are identified as predictors of burnout.
Emotional disorders, behavioral problems, sub-health status, decreased
attendance, decreased work efficiency, intention to resign, and resignation
actions are identified as effects of burnout. Psychological intervention has a
significant effect on improving job burnout among PHWs, but lacks long-term
effectiveness evaluation.
Conclusion: The causes of job burnout among PHWs are
complex, and intervention measures need to be developed from multiple levels,
including the PHWs themselves, their organizations, and social management
institutions.
Author (s) Details
Hou Yongmei
Department of Psychology, School of Humanities and Management, Guangdong
Medical University, Dongguan, Guangdong Province, China.
Please see the book here:- https://doi.org/10.9734/bpi/cpassr/v8/3298
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